电邮这篇文章 A system approach to incorporating consumer expectations in the satellite services development process
- 作者: Chistyakov V.Y.1, Yudin A.V.2, Grosheva P.Y.2
-
隶属关系:
- JSC “Russian Space Systems”
- MIREA – Russian Technological University
- 期: 卷 12, 编号 5 (2025)
- 页面: 56-66
- 栏目: SYSTEM ANALYSIS, INFORMATION MANAGEMENT AND PROCESSING, STATISTICS
- URL: https://bakhtiniada.ru/2313-223X/article/view/358385
- DOI: https://doi.org/10.33693/2313-223X-2025-12-5-56-66
- EDN: https://elibrary.ru/EIMNFC
- ID: 358385
如何引用文章
开放存取
##reader.subscriptionAccessGranted##
订阅存取
详细
The article examines a systematic approach to the development and implementation of innovative satellite services, based on accounting for consumer expectations and forecasting market needs. The authors analyze key factors influencing the successful promotion of such services, including technological trends, competitive environment, and quality management methods. Special attention is paid to technological forecasting methodologies, such as Foresight analysis and weak signal monitoring, as well as the development of roadmaps for creating radically new solutions. A conceptual model of consumer satisfaction integrating ISO 9000 principles is proposed, and mechanisms for adapting services to changing market conditions are discussed.
作者简介
Vyacheslav Chistyakov
JSC “Russian Space Systems”
编辑信件的主要联系方式.
Email: chistykov_vu@spacecorp-rkd.ru
Head, Centre for the Implementation of Space Results Projects, Space Results Projects Directorate
俄罗斯联邦, MoscowAlexander Yudin
MIREA – Russian Technological University
Email: yudin_a@mirea.ru
SPIN 代码: 4917-0840
Dr. Sci. (Econ.), Cand. Sci. (Phys.-Math.), Associate Professor, Head, Department of Industrial Programming, chief researcher, Research and Educational Laboratory of Industrial Programming, Institute of Advanced Technologies and Industrial Programming
俄罗斯联邦, MoscowPolina Grosheva
MIREA – Russian Technological University
Email: grosheva@mirea.ru
ORCID iD: 0000-0001-7546-6903
SPIN 代码: 1399-2661
Scopus 作者 ID: 57204213905
Cand. Sci. (Econ.), associate professor, Department of Industrial Programming, Institute of Advanced Technologies and Industrial Programming
俄罗斯联邦, Moscow参考
- Aleksanin A.I., Dyakov S.E., Babyak P.V., Aleksanina M.G. Integration of external providers’ satellite data processing technologies into the Roscosmos information system: Case study of a satellite center. Geoinformatics. 2022. No. 4. Pp. 44–53. (In Rus.)
- Bukharitsin A.P. Current state and development prospects of the Earth remote sensing satellite data collection and processing services market. International Journal of Applied and Fundamental Research. 2021. No. 3. Pp. 85–91. (In Rus.)
- Vershinin V.V., Kozubenko I.S. Application experience of geospatial services for state land resource management in the agro-industrial complex of Krasnodar Krai. Risk Management in Agriculture. 2021. No. 1 (39). Pp. 69–81. (In Rus.)
- Lupyan E.A., Burtsev M.A., Proshin A.A., Kobets D.A. Development of approaches for building remote monitoring information systems. Current Problems in Remote Sensing of the Earth from Space. 2018. Vol. 15. No. 3. Pp. 53–68. (In Rus.)
- Romanov A.A., Romanov A.A. System analysis of approaches to creating business services based on space information. Current Problems in Remote Sensing of the Earth from Space. 2021. Vol. 18. No. 4. Pp. 9–24. (In Rus.)
- Sergeeva A.E. Development of advanced space technologies and systems as the foundation of Russia’s technological sovereignty. World of New Economy. 2025. Vol. 19. No. 1. Pp. 17–26. (In Rus.)
- Yudin A.V., Chursin A.A. Competitiveness management mechanism for satellite services to ensure economic growth. Economics and Entrepreneurship. 2020. No. 12 (125). Pp. 231–239. (In Rus.)
补充文件
