Enviar artigo por via de e-mail Parcel terminals in last mile logistics
- Autores: Kireeva N.S.1
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Afiliações:
- Plekhanov Russian University of Economics
- Edição: Volume 13, Nº 4 (2023)
- Páginas: 1165-1174
- Seção: Articles
- URL: https://bakhtiniada.ru/2222-534X/article/view/146369
- DOI: https://doi.org/10.18334/epp.13.4.117485
- ID: 146369
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Resumo
The development of last mile logistics, driven by the development of e-commerce, requires new organizational and technological solutions. In this regard, automated parcel receipt systems (terminals) are becoming increasingly widespread, allowing customers to receive orders from online stores in a convenient place and at a convenient time.The author considers various options for the operation of parcel terminals and evaluates their role in the development of logistics of the last mile, including the importance of parcel terminals in ensuring the sustainability of cities.At the same time, the issue of assessing customer satisfaction by independently receiving orders through parcel terminals remains insufficiently studied. The conclusion about the need for a comprehensive study of this problem is made.The article will be of interest to representatives of science, whose area of interest is the sustainability of cities, and representatives of logistics operators that deliver the last mile.
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Sobre autores
Natalya Kireeva
Plekhanov Russian University of Economics
Email: ns.kireeva@yandex.ru
доцент кафедры предпринимательства и логистики, кандидат экономических наук, доцент
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