Information technology architecture of the railway station complex

Background. The study examines the complexity of processing information flows of railway station complexes, due to the continuity, mass, heterogeneity of incoming information for the client, as well as the lack of a railway station transport logistics system, as the most manageable factor. The task of this type is to find organizational solutions to improve the efficiency of the management system, based on the parameters of information flows of railway station complexes.

A distinctive solution in relation to railway stations, in our case, considers the need to integrate communication models and their transformation in relation to railway station complexes. It is proposed that by adjusting the life cycle of the station system, taking into account possible errors and the influence of information flows, it will allow to identify patterns based on the prerequisites for passenger appeals.

Purpose – the goal is to increase the efficiency of railway station management based on accounting and optimization of information flow parameters.

Materials and methods. The work uses practical and theoretical methods: cause-effect relationships, mapping and data analysis, analysis, etc.

Results. Defining the principles of functioning of the communication environment and information flows of the housing and communal services, as a separate structural component of the logistics system, will solve the task. This article proposes the architecture of the information technology of the housing and communal services and the communication model of Theodore Newcomb, using the example of the information field of the housing and communal services (modified).